Effective Date: 23 / 11 / 2025

At SR Water Proofing & Paint, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services in Hyderabad.

1. Information We Collect

We collect information that helps us provide you with the best waterproofing and painting services. This may include:

• Personal Information: Name, phone number, email address, and physical address (home or office location) when you request a quote or site inspection.

• Service Details: Information regarding the specific issues you are facing (e.g., terrace leakage, crack filling needs) and photos of the property you may share with us.

• Technical Data: Basic information automatically collected by our website, such as IP address and browser type, to help us improve our site’s performance.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To schedule site visits, inspections, and perform waterproofing or painting work at your property.

• Communication: To contact you regarding quotes, appointment confirmations, and service updates.

• Customer Support: To answer your questions and address any concerns regarding our work.

• Improvement: To improve our website and service offerings based on customer feedback and usage patterns.

3. Sharing of Information

We respect your privacy. We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following limited circumstances:

• Service Providers: With trusted employees or subcontractors who assist us in operating our business and servicing you, so long as those parties agree to keep this information confidential.

• Legal Requirements: If required by law or to protect our rights and safety or the safety of others.

4. Data Security

We implement appropriate security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies

Our website may use “cookies” to enhance your experience. A cookie is a small file placed on your hard drive for record-keeping purposes. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the website may not function properly.

6. Changes to This Privacy Policy

SR Water Proofing & Paint has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

SR Water Proofing & Paint Owner: Shiva

Phone: +91 9553312812

Address: H. No. 2-879/35, Suraram, Hyderabad, Telangana